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Mobile Locator Froggy/Guardy

How does the tracker.com system work?

he tracker devices are equipped with a GPS receiver and a GSM / GPRS module with an activated SIM Card.

The received data from the satellite is transmitted via the mobile network to the server infrastructure of tracker.com. There, the positions are calculated and the data is processed for the Tracker Dashboard.

With the individual and protected access to the Tracker Dashboard users can view positions and manage all the other functions.

The positions and routes are also available in the free smartphone app (iOS and Android).

What is the status of the tracker when delivered?

Preconfigured with SIM card installed. Charge battery via USB port and you're all set. You can set up a personal account on the internet and start tracking routes covered immediately online.

How do you get the best satellite reception with the Tracker?

Position the top side of the Tracker so that it is pointing directly towards the sky. Avoid locations beneath metallic surfaces.

How do I recharge the Tracker battery?

Connect Pico Tracker via a USB cable to your computer or to the charger supplied. The battery LED display will begin to flash orange.

How can I configure the Tracker?

In the Tracker-Dashboard (admin.tracker.com) in the section "Administration / Devices" you can set various Settings for your device.

Where can I program the targets phone numbers for the Mobile Locator?

In the Tracker-Dashboard in the section "Administration/Devices" you can select the Mobile Locator and enter the 4 numbers in the telephone Settings. Make sure that the Mobile Locator is turned on and in GSM-coverage. The programming is active within minutes.

Why do I see only every 5 minutes an actual position?

The device is configured so that it sends every 5 minutes a current position, thus the battery will last considerably longer. You can query the current position manually at any time in the Tracker-Dashboard.

What happens if the battery is flat?

The Tracker switches itself off and is therefore no longer able to determine and transmit your position. After recharging the battery the device must be switched on and to be brought into the open with direct view to the sky until the GSM and GPS reception is up again.

What happens if there is no GSM connection?

The data is sent as soon as the device is again in a GSM coverage area.

Where can I reload the calling credit for the Mobile Locator?

The calling credit can be charged via credit card on the dashboard in the under Administration. If you there is not a credit card available, you can request an invoice by filling out the Support form at http://www.tracker.com/chen/support/supportformular.aspx and writing "calling credit requested for CHF xxx" in the text field. The calling credit will be increased upon payment of the invoice.

How can the Mobile Locator be switched to "silent"?

Switch to "silent":
Press the volume button "-" for 3 sec. until silent is confirmed by a vibration

Turn off "silent":
Press the volume button "+" for 3 sec. until it's confirmend by a sound.

Why does it happen that the position changes even though the Tracker is not moving?

The GPS precision of the Tracker is usually in the range of 10 meters. If the device does not move for a longer period, the so-called GPS-noise can result in changing positions. Also if the conditions for the GPS reception is not optimal, such as in buildings, the accuracy of the position is getting worse.

Why is the inital calling credit not shown in the Tracker-Dasbhoard?

The initial call credit is switched temporarily to the payment of the invoice subscription. Once the payment has been booked with us, even the calling credit is definitely enabled on your account

Why do I need a monthly subscription?

Just like a mobile telephone the contains a SIM card, which is required for transferring the data (positions). With this subscription, you also get access to the Tracker-Dashboard with all it's functions such as Geofencing, SMS alerts and many more.


Pico Tracker

Why do I need a monthly subscription?

Just like a mobile telephone the contains a SIM card, which is required for transferring the data (positions). With this subscription, you also get access to the Tracker-Dashboard with all it's functions such as Geofencing, SMS alerts and many more.

What is the status of the tracker when delivered?

Preconfigured with SIM card installed. Charge battery via USB port and you're all set. You can set up a personal account on the internet and start tracking routes covered immediately online.

How does the tracker.com system work?

he tracker devices are equipped with a GPS receiver and a GSM / GPRS module with an activated SIM Card.

The received data from the satellite is transmitted via the mobile network to the server infrastructure of tracker.com. There, the positions are calculated and the data is processed for the Tracker Dashboard.

With the individual and protected access to the Tracker Dashboard users can view positions and manage all the other functions.

The positions and routes are also available in the free smartphone app (iOS and Android).

How can I configure the alarm button?

In the administration-section of the Tracker-Dashboard under "additional Actions" you can register the E-mail and/or SMS that will be sent when the button is pressed longer than 5 seconds.

Does the Tracker also work abroad?

You must activate the roaming option in order for the Tracker to work abroad. This costs start at CHF 10.00 a month. The tracker flat rate also applies in this case. The option can be cancelled again on a monthly basis.

What happens if the battery is flat?

The Tracker switches itself off and is therefore no longer able to determine and transmit your position. After recharging the battery the device must be switched on and to be brought into the open with direct view to the sky until the GSM and GPS reception is up again.

How do you get the best satellite reception with the Tracker?

Position the top side of the Tracker so that it is pointing directly towards the sky. Avoid locations beneath metallic surfaces.

How do I recharge the Tracker battery?

Connect Pico Tracker via a USB cable to your computer or to the charger supplied. The battery LED display will begin to flash orange.

How can I configure the Tracker?

In the Tracker-Dashboard (admin.tracker.com) in the section "Administration / Devices" you can set various Settings for your device.

What happens if there is no GSM connection?

The data is sent as soon as the device is again in a GSM coverage area.

Why does it happen that the position changes even though the Tracker is not moving?

The GPS precision of the Tracker is usually in the range of 10 meters. If the device does not move for a longer period, the so-called GPS-noise can result in changing positions. Also if the conditions for the GPS reception is not optimal, such as in buildings, the accuracy of the position is getting worse.


Fleet Tracker

How does the tracker.com system work?

he tracker devices are equipped with a GPS receiver and a GSM / GPRS module with an activated SIM Card.

The received data from the satellite is transmitted via the mobile network to the server infrastructure of tracker.com. There, the positions are calculated and the data is processed for the Tracker Dashboard.

With the individual and protected access to the Tracker Dashboard users can view positions and manage all the other functions.

The positions and routes are also available in the free smartphone app (iOS and Android).

Does the Tracker also work abroad?

You must activate the roaming option in order for the Tracker to work abroad. This costs start at CHF 10.00 a month. The tracker flat rate also applies in this case. The option can be cancelled again on a monthly basis.

Why do I need a monthly subscription?

Just like a mobile telephone the contains a SIM card, which is required for transferring the data (positions). With this subscription, you also get access to the Tracker-Dashboard with all it's functions such as Geofencing, SMS alerts and many more.

How can I configure the Tracker?

In the Tracker-Dashboard (admin.tracker.com) in the section "Administration / Devices" you can set various Settings for your device.

What happens if there is no GSM connection?

The data is sent as soon as the device is again in a GSM coverage area.

Why does it happen that the position changes even though the Tracker is not moving?

The GPS precision of the Tracker is usually in the range of 10 meters. If the device does not move for a longer period, the so-called GPS-noise can result in changing positions. Also if the conditions for the GPS reception is not optimal, such as in buildings, the accuracy of the position is getting worse.


GPS Locator GL300

How does the tracker.com system work?

he tracker devices are equipped with a GPS receiver and a GSM / GPRS module with an activated SIM Card.

The received data from the satellite is transmitted via the mobile network to the server infrastructure of tracker.com. There, the positions are calculated and the data is processed for the Tracker Dashboard.

With the individual and protected access to the Tracker Dashboard users can view positions and manage all the other functions.

The positions and routes are also available in the free smartphone app (iOS and Android).

Why do I need a monthly subscription?

Just like a mobile telephone the contains a SIM card, which is required for transferring the data (positions). With this subscription, you also get access to the Tracker-Dashboard with all it's functions such as Geofencing, SMS alerts and many more.

What is the status of the tracker when delivered?

Preconfigured with SIM card installed. Charge battery via USB port and you're all set. You can set up a personal account on the internet and start tracking routes covered immediately online.

How do you get the best satellite reception with the Tracker?

Position the top side of the Tracker so that it is pointing directly towards the sky. Avoid locations beneath metallic surfaces.

How do I recharge the Tracker battery?

Connect Pico Tracker via a USB cable to your computer or to the charger supplied. The battery LED display will begin to flash orange.

How can I configure the Tracker?

In the Tracker-Dashboard (admin.tracker.com) in the section "Administration / Devices" you can set various Settings for your device.

How can I configure the alarm button?

In the administration-section of the Tracker-Dashboard under "additional Actions" you can register the E-mail and/or SMS that will be sent when the button is pressed longer than 5 seconds.

What happens if the battery is flat?

The Tracker switches itself off and is therefore no longer able to determine and transmit your position. After recharging the battery the device must be switched on and to be brought into the open with direct view to the sky until the GSM and GPS reception is up again.

What happens if there is no GSM connection?

The data is sent as soon as the device is again in a GSM coverage area.

Why does it happen that the position changes even though the Tracker is not moving?

The GPS precision of the Tracker is usually in the range of 10 meters. If the device does not move for a longer period, the so-called GPS-noise can result in changing positions. Also if the conditions for the GPS reception is not optimal, such as in buildings, the accuracy of the position is getting worse.


GPS SmartSole

How does the tracker.com system work?

he tracker devices are equipped with a GPS receiver and a GSM / GPRS module with an activated SIM Card.

The received data from the satellite is transmitted via the mobile network to the server infrastructure of tracker.com. There, the positions are calculated and the data is processed for the Tracker Dashboard.

With the individual and protected access to the Tracker Dashboard users can view positions and manage all the other functions.

The positions and routes are also available in the free smartphone app (iOS and Android).

Why do I need a monthly subscription?

Just like a mobile telephone the contains a SIM card, which is required for transferring the data (positions). With this subscription, you also get access to the Tracker-Dashboard with all it's functions such as Geofencing, SMS alerts and many more.

How can I configure the Tracker?

In the Tracker-Dashboard (admin.tracker.com) in the section "Administration / Devices" you can set various Settings for your device.

What happens if the battery is flat?

The Tracker switches itself off and is therefore no longer able to determine and transmit your position. After recharging the battery the device must be switched on and to be brought into the open with direct view to the sky until the GSM and GPS reception is up again.

What happens if there is no GSM connection?

The data is sent as soon as the device is again in a GSM coverage area.

Why does it happen that the position changes even though the Tracker is not moving?

The GPS precision of the Tracker is usually in the range of 10 meters. If the device does not move for a longer period, the so-called GPS-noise can result in changing positions. Also if the conditions for the GPS reception is not optimal, such as in buildings, the accuracy of the position is getting worse.


 

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